Returns & Exchanges
At Mane Liquor, we pride ourselves on the quality of our craft selection; if your order arrives damaged or is not what you expected, we offer a 14-day return window for unopened products. Please note that due to the perishable nature of liquor and specialty foods, items must be returned in their original condition and packaging.
Return Process
- 1.Contact Support
Email our team at orders@maneliquor.com with your order number and a brief explanation of why you wish to return the item.
- 2.Awaiting Approval
Our team will review your request within 48 hours and provide a Return Merchandise Authorization (RMA) if the criteria are met.
- 3.Secure Packaging
Carefully pack the items in their original shipping box with protective padding to prevent breakage during transit.
- 4.Refund Processing
Once we receive and inspect your return, a refund will be issued to your original payment method within 5-7 business days.